BMW India Financial Services has partnered with ICICI Lombard General Insurance to offer premium motor insurance solutions for BMW customers.
Dr. Stefan David Schlipf, MD and CEO, BMW India Financial Services said, “At BMW India Financial Services, we offer end-to-end automotive financial solutions which are significantly valuable to the premium clientele who require exclusive and flexible options. Motor insurance is a key aspect complementing vehicle purchase as it protects owners against unforeseen situations and ensures complete peace of mind. We have partnered with ICICI Lombard General Insurance to provide the most comprehensive and beneficial motor insurance solutions to BMW customers. Together, we look forward to a long-term relationship that will redefine the insurance experience for BMW customers in India.”
Mr. Bhargav Dasgupta, MD and CEO, ICICI Lombard General Insurance said, “As India’s leading private sector general insurance company, ICICI Lombard offers superior customer experience and enjoys the trust of millions of customers. We are pleased to partner with BMW India Financial Services to provide motor insurance to BMW customers. BMW is one of the most admired luxury car companies in India and it will be our continuous endeavour to meet the motor insurance related requirements of the high-end clientele of BMW India Financial Services.”
A delightful customer experience is designed to exceed expectations with faster claim processing and turn-around time. Transparent guidelines and processes ensure that there are no unpleasant surprises in store.
Motor insurance enjoyed by BMW customers covers an extensive range of parts to ensure that most of the damage is covered under claim and there is minimal burden on the customer. BMW India Financial Services values the safety of BMW customers and their loved ones above all and hence, damaged parts are not repaired but wholly replaced under cover. To ensure that a BMW delivers the same ‘Sheer Driving Pleasure’ as before, all repair work is carried out at authorised BMW dealerships as per international BMW standards, service costs for which are already covered under the contract.
BMW India Financial Services has also introduced ‘My BMWFS’ mobile app that is designed to provide comprehensive real-time updates to its users while on the move. Customers can use the app to access exclusive financial offers, contract history, confirmations and reminders for EMI, service requests etc. at the click of a button.